Profile
I'm transitioning into cloud engineering by building real,
production-style AWS infrastructure — not just following
tutorials. This site is the proof: Terraform-managed
infrastructure, CI/CD through GitHub Actions, and monitoring
through CloudWatch, documented start to finish, including
what broke and how I fixed it. My background in Navy
electronic warfare, technical support, and operations
leadership means I already know how to work carefully in
systems where mistakes matter, document precisely, and stay
calm while debugging something unfamiliar under pressure.
Cloud Engineering Projects
sunsetheard.dev
·
source on GitHub
- Designed and deployed a serverless resume site on AWS — S3, CloudFront, ACM, API Gateway, Lambda, and DynamoDB — fully defined in Terraform across reusable modules.
- Built CI/CD with GitHub Actions using OIDC, so no long-lived AWS credentials are ever stored in GitHub, with automated tests gating every backend deploy.
- Diagnosed a GitHub Actions authentication failure that produced no useful error message by decoding the raw OIDC token to inspect its actual claims — found that GitHub's subject-claim format had changed to include account IDs, then fixed the IAM trust policy accordingly.
- Configured CloudWatch dashboards and alarms with SNS email notifications for Lambda errors and API failures.
- Kept a running, public troubleshooting log of every real issue hit during the build, from OS-level Terraform provider incompatibilities to IAM permission errors.
- Practicing core AWS services — IAM, VPC networking, compute, and storage — to build fluency beyond a single project.
- Writing reusable Terraform modules and documenting setup steps, failures, and fixes for future reference.
Technical Competencies
Cloud & Infrastructure
AWS
Terraform
IaC
Cloud Architecture
Systems & Networking
Linux
DNS
TCP/IP
Development Workflow
Git
GitHub
CI/CD
Documentation
Security & Reliability
IAM
Access Control
Monitoring
Support & Operations
Troubleshooting
Root-Cause Analysis
Process Improvement
Professional Strengths
Problem Solving
Adaptability
Detail Orientation
Professional Experience
ResCare / Educare — Corsicana, TX
- Supported daily operations, staff coordination, documentation, incident response, and continuity of care in a regulated environment.
- Solved real-time operational problems, communicated across teams, and maintained accurate records under pressure.
LRCA Group — Remote / Dallas, TX
- Managed digital operations and customer support for more than 65 residential and multifamily properties using AppFolio.
- Troubleshot user, account, leasing, and workflow issues across web-based systems while coordinating owners, residents, and vendors.
U.S. Navy — Great Lakes, IL
- Worked with secure computer systems, electronic warfare equipment, and technical operating procedures in a security-sensitive environment.
- Applied disciplined documentation, access-control awareness, troubleshooting, and operational accuracy to mission-focused work.
Electrolux — Augusta, GA
- Resolved customer and product issues through structured technical troubleshooting, service coordination, and clear communication.
- Helped implement new operational programs and trained team members on updated processes.
Also currently balances part-time resident-care and support
roles (CNA, resident transport) across several facilities —
full details in the
downloadable résumé.
Education
Bachelor of Science, Business Management
Full Sail University — Orlando, FL
High School Diploma
Thomson High School — Thomson, GA